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BBC Health News
Dentist fines: Mistakes over addresses hitting thousands
24 Oct 2017 01:17
Spelling and postcode mistakes have triggered thousands of wrongly issued fines, a watchdog says.
'Serious failings' over Prince Philip Hospital death
24 Oct 2017 02:26
A 79-year-old man died shortly after being declared fit for discharge at Prince Philip Hospital.
Cardiff dentist Mark Roberts struck off over 'basic hygiene'
23 Oct 2017 20:31
The General Dental Council found more than 20 examples of failings.
Patients need rest, not antibiotics, say health officials
23 Oct 2017 00:55
Health officials say many illnesses get better on their own and patients don't need prescriptions.
Health tourism charges come into force in England
23 Oct 2017 00:56
Providers of NHS treatment are now required to charge patients who aren't eligible for free care.
Minimum alcohol price law unveiled in Wales
23 Oct 2017 17:56
It is claimed one life a week could be saved in Wales if cheap alcohol sales are banned.
If you are unable to keep your appointment, please inform us early as we can offer this appointment to someone else.
If you are unsure of any aspect of your care, please ask for clarification.
Please inform your doctor or a nurse of any significant family history that may have a bearing on your treatment/care.
Please keep the practice up to date with changes to your name and/or address and/or telephone number. If you have a mobile number, please give it to reception as we will be able to remind you of any appointments you have at the surgery (see practice notice board) and involve you in our health promotions.
Please remember that an appointment is for one person only.
We expect you to be courteous and respectful to doctors and practice staff. We employ a zero tolerance policy in this practice as set down by the NHS. If there is an incident of threatening or violent behaviour, the practice will seek to have the immediate removal of the patient from the practice. This will possibly impact on your future ability to freely register with another GP.
We appreciate patient involvement and welcome suggestions of ways we can improve our services (polite suggestions only). If you are interested in joining our Patients Participation Group, please give your details to the receptionist who will pass them on to the Practice Manager.
Your rights to confidentiality are paramount and we adhere to the Data Protection Act which states that: all information which has been obtained shall be adequate, relevant and used for the purpose for which it is held; all personal data held shall be accurate and where necessary kept up to date and surrounded by proper security.
To improve the services that we and the Health Authority provide to patients, the contents of your health records may be used in an anonymous form during clinical audits. If you do not wish your records to be included in any way not relating directly to your health, please notify your GP or the Practice Manager who will ensure that your request is documented in your records. If you require further information please discuss with a
or the Practice Manager.
The practice shall provide each individual the right to access data held about them, and where appropriate, to have the data corrected or deleted. To obtain access to personal data, the patient must apply in writing to either the GP or Practice Manager allowing up to 40 days for a response and they may also be charged a fee of £10 for the supply of information.
Your religious and cultural beliefs will be respected.
You will be treated in a friendly and courteous manner whenever you telephone or visit the surgery.
© Neighbourhood Direct Ltd 2017
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Plumstead Health Centre
- Tewson Road, Plumstead, SE18 1BH
Telephone 0208 316 5472
Garland Road Clinic
- 2 Garland Road, Plumstead, SE18 2AE
Telephone 0208 305 7600
Practice Website supplied by
Oldroyd Publishing Group
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