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Patients Comments

Dear Lorraine Fitch,

After speaking to your reception this morning, I felt that I must write to congratulate you and your team on the excellent and caring service that you provide.

I am a support worker and deal with a lot of front line medical staff. I have experienced some very intimidating 'gate keeping' and have been very saddened by the effect this has on some very vulnerable patients.

Having been along to the surgery on just a few occasions, so far, I am a relatively new patient. I have found all of the staff at reception to be very approachable, caring and helpful. I spoke to Wendy this morning and the ethos was immediately apparent. She solved my problem and passed on some very useful information.

I would definitely recommend your surgery.

Kind regards


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