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BBC Health News
Measles: 'My baby's eyes were swollen shut'
25 Apr 2019 14:18
Jilly Moss's daughter Alba spent eight days in a London hospital after contracting the viral illness.
'Exhilarating' implant turns thoughts to speech
24 Apr 2019 18:00
The technology could eventually help those who have lost their voice to speak again.
No sedentary screen time for babies, WHO says
24 Apr 2019 14:31
Children under two should not be given screens or TV to keep them quiet, new guidelines say.
Cancer test treats patients with precision
25 Apr 2019 01:09
The medical team are able to extract huge amounts of information from tiny fragments of DNA.
'My hands and legs needed to go when I got meningitis'
24 Apr 2019 06:51
Mike Davies spent 70 days in intensive care with meningococcal meningitis and septicaemia.
Coventry neurosurgeon gave patient 'appalling' surgery
24 Apr 2019 09:18
Doctors say his work on a woman now "virtually unable to walk" is deeply flawed.
If you are unable to keep your appointment, please inform us early as we can offer this appointment to someone else.
If you are unsure of any aspect of your care, please ask for clarification.
Please inform your doctor or a nurse of any significant family history that may have a bearing on your treatment/care.
Please keep the practice up to date with changes to your name and/or address and/or telephone number. If you have a mobile number, please give it to reception as we will be able to remind you of any appointments you have at the surgery (see practice notice board) and involve you in our health promotions.
Please remember that an appointment is for one person only.
We expect you to be courteous and respectful to doctors and practice staff. We employ a zero tolerance policy in this practice as set down by the NHS. If there is an incident of threatening or violent behaviour, the practice will seek to have the immediate removal of the patient from the practice. This will possibly impact on your future ability to freely register with another GP.
We appreciate patient involvement and welcome suggestions of ways we can improve our services (polite suggestions only). If you are interested in joining our Patients Participation Group, please give your details to the receptionist who will pass them on to the Practice Manager.
Your rights to confidentiality are paramount and we adhere to the Data Protection Act which states that: all information which has been obtained shall be adequate, relevant and used for the purpose for which it is held; all personal data held shall be accurate and where necessary kept up to date and surrounded by proper security.
To improve the services that we and the Health Authority provide to patients, the contents of your health records may be used in an anonymous form during clinical audits. If you do not wish your records to be included in any way not relating directly to your health, please notify your GP or the Practice Manager who will ensure that your request is documented in your records. If you require further information please discuss with a
or the Practice Manager.
The practice shall provide each individual the right to access data held about them, and where appropriate, to have the data corrected or deleted. To obtain access to personal data, the patient must apply in writing to either the GP or Practice Manager allowing up to 40 days for a response and there will be a charge for supplying information.
Your religious and cultural beliefs will be respected.
You will be treated in a friendly and courteous manner whenever you telephone or visit the surgery.
© Neighbourhood Direct Ltd 2019
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Plumstead Health Centre
- Tewson Road, Plumstead, SE18 1BH
Telephone 0208 316 5472
Garland Road Clinic
- 2 Garland Road, Plumstead, SE18 2AE
Telephone 0208 305 7600
Website supplied by
Oldroyd Publishing Group
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