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BBC Health News
Flu vaccine delays for over-65s 'resolved by weekend'
16 Nov 2018 00:28
Patients and GPs have been frustrated by shortages following the staggered supply of the vaccine.
NHS bosses look to overhaul cancer screening
15 Nov 2018 11:19
The announcement comes the day after an "appalling" cervical-screening blunder hits more than 40,000 women.
YouTube stunts lead to rise in Swansea hospital burns victims
16 Nov 2018 01:31
Surgeons issue a warning as more young people suffer injuries performing stunts for social media.
Diabetes glucose monitors 'available to thousands more'
14 Nov 2018 10:25
The decision comes after patients in some areas of England were denied access to the device.
Thousands caught up in 'appalling' cervical screening blunder
14 Nov 2018 14:20
More than 40,000 women have not received information after a failure to send out letters.
Pollution linked to 'stunted lung capacity' in London schoolchildren
15 Nov 2018 01:04
Exposure to diesel fumes was linked to an approximate 5% reduction in lung capacity in London children.
If you are unable to keep your appointment, please inform us early as we can offer this appointment to someone else.
If you are unsure of any aspect of your care, please ask for clarification.
Please inform your doctor or a nurse of any significant family history that may have a bearing on your treatment/care.
Please keep the practice up to date with changes to your name and/or address and/or telephone number. If you have a mobile number, please give it to reception as we will be able to remind you of any appointments you have at the surgery (see practice notice board) and involve you in our health promotions.
Please remember that an appointment is for one person only.
We expect you to be courteous and respectful to doctors and practice staff. We employ a zero tolerance policy in this practice as set down by the NHS. If there is an incident of threatening or violent behaviour, the practice will seek to have the immediate removal of the patient from the practice. This will possibly impact on your future ability to freely register with another GP.
We appreciate patient involvement and welcome suggestions of ways we can improve our services (polite suggestions only). If you are interested in joining our Patients Participation Group, please give your details to the receptionist who will pass them on to the Practice Manager.
Your rights to confidentiality are paramount and we adhere to the Data Protection Act which states that: all information which has been obtained shall be adequate, relevant and used for the purpose for which it is held; all personal data held shall be accurate and where necessary kept up to date and surrounded by proper security.
To improve the services that we and the Health Authority provide to patients, the contents of your health records may be used in an anonymous form during clinical audits. If you do not wish your records to be included in any way not relating directly to your health, please notify your GP or the Practice Manager who will ensure that your request is documented in your records. If you require further information please discuss with a
or the Practice Manager.
The practice shall provide each individual the right to access data held about them, and where appropriate, to have the data corrected or deleted. To obtain access to personal data, the patient must apply in writing to either the GP or Practice Manager allowing up to 40 days for a response and there will be a charge for supplying information.
Your religious and cultural beliefs will be respected.
You will be treated in a friendly and courteous manner whenever you telephone or visit the surgery.
© Neighbourhood Direct Ltd 2018
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Plumstead Health Centre
- Tewson Road, Plumstead, SE18 1BH
Telephone 0208 316 5472
Garland Road Clinic
- 2 Garland Road, Plumstead, SE18 2AE
Telephone 0208 305 7600
Website supplied by
Oldroyd Publishing Group
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