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BBC Health News
Lives 'destroyed by NHS eating disorder failures'
18 Jun 2019 00:30
As more than a million people struggle with illnesses such as anorexia, two reports say more must be done.
Listeria outbreak: More affected hospitals named
17 Jun 2019 17:55
Eight hospitals have reported cases of listeria linked to sandwiches and salads eaten by patients.
Theresa May calls for mental health to be priority
16 Jun 2019 22:37
Tackling mental health problems needs 'urgent attention', says the prime minister.
Lyme disease has 'dominated' my life
17 Jun 2019 00:07
Morven-May MacCallum speaks out as GPs are urged to be vigilant about the infection spread by ticks.
Divorce likely to put weight on children, study finds
17 Jun 2019 16:04
Study compared the weights of children whose parents had broken up with those whose parents had not.
End-of-life care not 'culturally competent'
15 Jun 2019 02:02
A study hopes to boost the small number of black and Asian people using end-of-life care services.
If you are unable to keep your appointment, please inform us early as we can offer this appointment to someone else.
If you are unsure of any aspect of your care, please ask for clarification.
Please inform your doctor or a nurse of any significant family history that may have a bearing on your treatment/care.
Please keep the practice up to date with changes to your name and/or address and/or telephone number. If you have a mobile number, please give it to reception as we will be able to remind you of any appointments you have at the surgery (see practice notice board) and involve you in our health promotions.
Please remember that an appointment is for one person only.
We expect you to be courteous and respectful to doctors and practice staff. We employ a zero tolerance policy in this practice as set down by the NHS. If there is an incident of threatening or violent behaviour, the practice will seek to have the immediate removal of the patient from the practice. This will possibly impact on your future ability to freely register with another GP.
We appreciate patient involvement and welcome suggestions of ways we can improve our services (polite suggestions only). If you are interested in joining our Patients Participation Group, please give your details to the receptionist who will pass them on to the Practice Manager.
Your rights to confidentiality are paramount and we adhere to the Data Protection Act which states that: all information which has been obtained shall be adequate, relevant and used for the purpose for which it is held; all personal data held shall be accurate and where necessary kept up to date and surrounded by proper security.
To improve the services that we and the Health Authority provide to patients, the contents of your health records may be used in an anonymous form during clinical audits. If you do not wish your records to be included in any way not relating directly to your health, please notify your GP or the Practice Manager who will ensure that your request is documented in your records. If you require further information please discuss with a
or the Practice Manager.
The practice shall provide each individual the right to access data held about them, and where appropriate, to have the data corrected or deleted. To obtain access to personal data, the patient must apply in writing to either the GP or Practice Manager allowing up to 40 days for a response and there will be a charge for supplying information.
Your religious and cultural beliefs will be respected.
You will be treated in a friendly and courteous manner whenever you telephone or visit the surgery.
© Neighbourhood Direct Ltd 2019
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Plumstead Health Centre
- Tewson Road, Plumstead, SE18 1BH
Telephone 0208 316 5472
Garland Road Clinic
- 2 Garland Road, Plumstead, SE18 2AE
Telephone 0208 305 7600
Website supplied by
Oldroyd Publishing Group
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