Your health record includes information like any conditions or allergies you have and any medicine you’re taking.

Most patients will automatically have access to more information added to their health record. This includes letters, test results and appointment notes.

You can access your health record and nominate someone you trust to access it too.

You can use your NHS account (through the NHS website or NHS App) or Patient Access to access your health record.

You’ll need to ask the surgery for online access to your full health record, or you’ll only see your medicines and allergies.

Request access to your full health record online

First, you need to register for online services and prove who you are. To request access:

• fill out a register for online services form and choose to access your full health record
• upload or visit the surgery with photo ID so we can confirm your identity
• if you are setting up access for the first time, we will give you a username and password
• go to Patient Access or the app for access

Access to other medical records

For any other medical records, you need to ask for them at the NHS service you went to. This includes records like your hospital record.

Using an online form

There are many things you can do online at our surgery. Some tasks you can do using a website called Accurx where you can:

• request an appointment
• request a sick note
• ask about test results
• contact us about an admin request

Using your NHS account or Patient Access

There are other tasks you can do online, like:

• order repeat prescriptions
• view your test results
• access your health record
• check or cancel appointments
• see your vaccination record

For these, you can use your NHS account (through the NHS website or NHS App) or Patient Access.

Setting up an NHS account

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up Patient Access

To set up Patient Access for the first time:

• fill out a register for online services form
• upload or visit the surgery with photo ID so we can confirm your identity
• we will give you a username and password
• go to Patient Access or use the app to register

Self referrals

There are a number of services locally that you are able to make self referrals to.

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GP referrals

To request a GP referral:

• fill out a referral request form
• phone us on Plumstead Health Centre 020 8316 5472 or Garland Road Clinic 020 8305 7600

Provide as much information as you can as this will help us to process your request.

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Tracking a referral

To track an existing referral:

• fill out a track a referral form
• phone us on Plumstead Health Centre 020 8316 5472 or Garland Road Clinic 020 8305 7600

Flu

Flu vaccination is safe and effective. It’s offered every year through the NHS to help protect people at risk of getting seriously ill from flu.

The NHS website provides information about who can get it, how to book and where to get the vaccine.

Find out about flu vaccination for adults

Find out about flu vaccination for children

COVID-19

COVID-19 vaccination is safe and effective. It gives you the best protection against COVID-19.

The NHS website provides information about the vaccination, who can get it, and safety and side effects.

Find out about COVID-19 vaccination

Related information

NHS vaccinations and when to have them